Cases

When the Direccion General de Ingresos (DGI) in Panama announced the mandatory use of electronic invoicing, Adidas collaborated with Origen Technologies to deploy its SAP Document and Reporting Compliance (DRC) partner solution for Panama, in accordance with the timeline and requirements stipulated by local regulations in 2023. ​

adidas is an athletic apparel and footwear corporation headquartered in Herzogenaurach, Bavaria, Germany. It is the largest sportswear manufacturer in Europe and the second largest in the world. ​

Origen Technologies – US based SAP Consulting and SI provider with extensive products and solution development capabilities in the areas of SAP DRC and SAP GTS. The company focuses on helping multinational corporations (MNC’s) with their tax, legal, fiscal, foreign trade and holistic compliance needs in Brazil, Latin America, and other geographies. Origen has electronic invoicing partner solutions within the SAP DRC framework for countries like Argentina, Panama, Vietnam, etc.​

Their strong collaboration with SAP Globalization Services on Document and Reporting Compliance has allowed for product extensibility for new countries, ensuring compliance with local  e-invoice regulations

adidas Panama Optimizes and Automates E-Invoice Process.

Before: Challenges and Opportunities​

• Needed to comply with e-invoice mandates for Panama.​
• Dependent on manual processes.​

After e-Invoice Implementation: Value-Driven Results​

• Met technical implementation deadline on May 30th, 2023.​
• Achieved compliance with the DGI of Panama.  ​
• Following the implementation of e-invoices, Adidas Panama now guarantees the delivery of the e-invoice to the customer’s registered email as soon as the order is completed, billed, and approved.​
• Simplified IT landscape, with electronic invoice activities and processes supported by a single solution inside SAP.​
• Increased transparency and automation of the Order-to-Cash process as a result of implementing the e-invoice.

adidas Automatized its Electronic Invoice Management Processes to Enable Efficiency, Security, and Flexibility.

About and Why Panama Electronic Invoice Solution in SAP:​

• Enables automated, real-time, and end-to-end communication between SAP S/4HANA and the third-party integrator in Panama.​

• Through the SAP Integration Suite, the third-party local integrator receives, validates, and approves electronic invoices on behalf of the DGI of Panama.​

• After approval, the authorization electronic code (CUFE code) is returned to SAP, updating the electronic invoice cockpit/monitor within SAP Document and Reporting Compliance. The updated approval status triggers automatic email delivery of the electronic invoice to the recipient.​
• The electronic invoice solution for Panama utilizes the rapid extensibility option of SAP Document and Reporting Compliance. It is a partner-transparent solution, following the same architecture as other standard country Document and Reporting Compliance offerings.​

When the General Department of Taxation (GDT) in Vietnam announced the mandatory use of electronic Invoicing and Delivery Note, Petroleum Industry collaborated with Origen Technologies to deploy its SAP Document and Reporting Compliance partner solution for Vietnam, in accordance with the timeline and requirements stipulated by local regulations. ​

Origen Technologies – US based SAP Consulting and SI provider with extensive products and solution development capabilities in the areas of SAP Document and Reporting Compliance for e-Invoice and SAP GTS. The company focuses on helping multinational corporations (MNC’s) with their tax, legal, fiscal, foreign trade and holistic compliance needs in Brazil, Latin America, and other geographies. Origen has electronic invoicing partner solutions within the SAP eDocuments framework for countries like Argentina, Panama and Vietnam.​

SAP Globalization designed the Document and Reporting Compliance framework to support for product extensibility on new countries, ensuring compliance with local  e-invoice regulations.

Petroleum Industry Vietnam Optimizes and Automates Electronic Invoice and Electronic Delivery Process.

Before: Challenges and Opportunities​

• Needed to comply with e-invoice and e-delivery notes mandates for Vietnam.​
• Dependent on manual invoice and delivery processes.​

After e-Invoice Implementation: Value-Driven Results​

• Achieved compliance with the GDT of Vietnam.  ​
• Following the implementation of e-invoices and e-delivery notes , Petroleum Industry Vietnam now guarantees the delivery of both to the customer’s registered email as soon as the order is completed, billed, and approved.​
• Simplified IT landscape, with electronic invoice activities and electronic delivery processes supported by a single solution inside SAP.​
• Increased transparency and automation of the Order-to-Cash process as a result of implementing the e-invoice.

Fulfilling Country-specific Mandates with SAP Document ​
and Reporting Compliance for Vietnam e-invoice.

Why Vietnam Electronic Invoice partner Package solution in SAP:

​

• Taking advantage of the fast and reliable implementation process, receiving the solution as a technical packages:​

1. SAP ERP Package: containing all the technical objects (delivered via Transport Requests) and the eDocument Framework / AIF settings (delivered via BC Set format) that will enable the automatic creation of Electronic Documents for Vietnam once the source documents are created in the corresponding source applications.  ​
2. SAP Integration Suite (Cloud Integration) Package: containing the Integration Package to deploy in your SAP Integration Suite tenant (also known as CPI). This is needed to communicate with the authorized third-party Web Services.​

• A “Deployment Guide” is also delivered with instructions on how to configure the product to adjust it to your business scope and needs.​

• This solution for e-invoice for Vietnam in SAP is deployed using the SAP Add-On. This package will guarantee the ability to create the installation and support packages following the SAP best practices procedures. The SAP Add-On guarantees quality software development by using a standardized process flows from planning to delivering the add-on components for future enhancements and legal updates. 

Aptar Group Mexico

Functionality

• SAP/MES Implementation (Core Module)
• E-Factura for Mexico
• E-Accoutning for Mexico
• SAP Country Template configuration for Mexico

Client

The Aptar Group family of companies is the leader in the global dispensing systems industry. They have over half a century of experience operating in the ever-changing consumer packaging world, with 13,000 dedicated employees and a manufacturing presence in 18 countries.

Situation

Aptar’s main objective was to rollout the standardization of its global SAP template to its Mexico operations while complying with local legal or specific business requirements with the intent to reduce implementation and maintenance costs while improving support efficiency.  Mexico was a successful go-live which quickly adapted to the new SAP environment with no unplanned downtime.

Feedback from Aptar

• Senior consultant team with 10-15 years experience
• Excellent knowledge of Mexican localization for SAP
• Bilingual consultants (English-Spanish) also required due to constant interaction with Aptar Global Team in Italy and project documentation
• Project Manager leadership and Change Management consultant role played a key factor on this implementation to succeed

Results

• Reduction of risks through comprehensive change management planning and execution
• Integration to a centralized Global Competency Center schema
• Local requirements covered for electronic invoice, electronic accounting, and other Mexico specific compliance components
• Planning with APO
• Warehouse Management with Mobisys readers.
• Integration with MES (production system).

Project Team

• 20 Key users + Client Management
• 14 Consultancy members + Project manager

Duration

• May 2016 to March 2017, including
• 2 months post go-live support

Aptar Group Argentina

Functionality: New Plant creation (production & distribution center) under SAP standard rules + AR localization

Client:

The Aptar Group family of companies is the leader in the global dispensing systems industry. They have over half a century of experience operating in the ever-changing consumer packaging world, with 13,000 dedicated employees and a manufacturing presence in 18 countries.

Situation:

Aptar engaged with Origen to support the business requirement  of  physically moving a Production Plant together with Distribution Center for a new Argentine location (Berazategui) lowering the impact on master data migration, business processes and operational activities during the transition phase. The situation at the time of the project was a Company (Aptar) with the SAP global template implemented a year prior, but the key users were not trained well enough and with post go live issues still not solved which made the project and adoption of the system even more of a challenge.

Feedback from Aptar:

• Having senior professionals on Origen team was the key factor on this successful implementation (due to failed experiences Aptar had in the past, consultants had already been carefully selected as 2 screenings with Aptar Global Team in Italy were requested to be passed)
• Excellent knowledge of Argentina localization for SAP
• Bilingual consultants (English-Spanish) also required due to constant interaction with Aptar Global Team in Italy and project documentation
• Flexibility to support users even in processes out of the scope of the project (issues opened from prior implementation performed by other SI).
• The leadership demonstrated by Origen project manager also made it possible not having an Aptar PM fully allocated to the project

Results

New integrated plant (Production + Distribution Center) running physically and logically on the same place, working under APTAR 1 SAP Global Template fulfilling AR localization requirements.

Project Team:

• 11 key users – Aptar
• 6 Origen Consultants + Project Manager

Duration

25 weeks

Ortho Clinical Diagnostics

The leading in vitro diagnostics company manages Brazil fiscal compliance by deploying SAP Tax Declaration Framework (TDF) for their Brazil operations

Functionality: SAP TDF Deployment with Origen HANA Certified Partner Solution

Client:

Ortho Clinical Diagnostics is an in vitro diagnostics company that makes diagnostic equipment for blood testing. In 2014, The Carlyle Group purchased the company from Johnson & Johnson.

Challenge:

Ortho Clinical was challenged with implementing a separate global SAP instance to operate as an independent company in a rapid fashion after the spinoff of Johnson & Johnson occurred. As part of the Brazil deployment for the Latin American Foundation Project, a decision was made by the CIO to implement the SAP Tax Declaration Framework for Brazil solution, SAP’s HANA-based tax management solution that helps Brazilian companies manage their fiscal reporting environments.

Solution:

Origen was selected as a specialized systems integration partner to deploy SAP Tax Declaration Framework (TDF) because they were recognized as an SAP COIL (SAP Co-Innovation Labs partner with SAP Labs do Brasil) Partner and because of their Certification of their TDF Origen Tax Solution with SAP HANA. The solution that was deployed for Ortho Clinical Brazil enabled the following:

• Federal Legal Reports: SPED ECF, PCO, ECD, and ECF
• State Legal Reports: for Sao Paulo P: GIA, and GIA ST; for Santa Catarina: DIME
• City Legal Reports: NTFS, and DMS
• CIAP procedures

The Benefits:

Using a native SAP-based solution to manage the complex fiscal reporting environment for Brazil enabled the following:

• Utilized SAP HANA in-memory database to consolidate fiscal data in real-time with complete governance and integration into their SAP ERP system
• Allowed for predictive analysis and optimization of report submission for the tax environment at Ortho Brazil

• Period closing times were greatly reduced
• Greatly reduced the risk for non-compliance and created a sustainable reporting environment for Brazil
• Greater accuracy on fiscal planning and tax payment procedures
• Eliminated the need to integrate complex and proprietary 3^rd party fiscal reporting solutions into SAP that over time would increase costs and management of multiple vendors

Project Team:

• Project Manager
• Legal and Fiscal SAP TDF Senior Architect
• SAP FICO Senior Consultant
• SAP Netweaver TDF/SLT Consultant
• SAP ABAP Consultant
• 2,700 Man Hours
• 3-4 Month project

Sky TV Case: SAP GRC NF-e + SAP VIM

Streamlines Invoice Processing Using Integrated SAP VIM + NFE Solution

Client: Sky Brasil

Challenge: Decentralized invoice payment processing that resulted in the following problems:

• Poorly tracked vendor invoices
• Substantial delays and errors due to human intervention
• Higher costs

Solution: Centralized and traceable invoice processing powered by integrated SAP VIM and SAP GRC-NFE solutions.

Client Background:

Sky is a leading satellite TV and audio services provider for more than 30 million subscribers in the United States, Latin America and the Caribbean. It is committed to delivering household viewers seamless and high-quality access to local and international premium networks, videos on demand, and sports coverage, from anywhere and at any time, using the device of their choice. It also caters to businesses through its business services and offers mobile services for cars, boats, aircraft, and RVs.

Situation:

The Accounts Payable Department of the client’s Brazil operations was facing payments management issues due to a decentralized invoice processing system. Invoices were poorly tracked and processes were totally dependent on human intervention, which was prone to errors and mistakes. As a result, the client was confronted by unforeseen costs such as late fees and penalties, as well as substantial delays. This also increased the total cost of their products and services.

The Solution: Sky revamped its invoice processing using an integrated SAP VIM (Vendor Invoice Management) and SAP GRC-NFE solution, a unique approach recommended and delivered by Origen.

Origen was initially invited to participate in the SAP GRC-NFE Inbound implementation, which was proposed as a solution that could alleviate the problems confronting the client. But Origen proposed a more effective initiative that had never been completed in the marketplace before: combining and integrating the SAP VIM solution with the SAP GRC-NFE Inbound solution that was designed to help companies comply with the Brazil Electronic Invoicing requirement to automate and validate electronic invoices received from suppliers. This strategy transformed the client’s invoice payment processing to a centralized and traceable procedural process, where people and human error were no longer responsible for any delays, and invoices were fully traceable and controlled in an automated fashion.

The Benefits: Enabling a SAP-powered centralized invoice processing resulted in the following benefits:

• 80% reduction in late fees and penalties related to overdue invoices (represented 20% of total outstanding invoice value)
• ROI in less than 4 months
• 50% reduction in vendor payment processing time
• Improved vendor relationships
• Full and transparent visibility through the entire end-to-end process
• Enhanced audit controls
• Centralized storage of vendor invoices

Tigre Peru eDocument Case
LATAM eDocuments Implementation

Scope

The SAP eDocument solution for Peru is designed to help companies comply with the local e-invoicing regulations for Peru. Tigre (Brazilian multinational company and leading supplier for products that meet the building, infrastructure, irrigation and industrial markets) needed an SAP solution to comply with the local electronic billing regulations.

The solution implemented by Origen allowed Tigre Peru key users  the creation of electronic documents originated in documents previously created in SAP applications (FI and SD). The system enables the electronic document to be downloaded and subsequently processed within the solution. This electronic document solution required the implementation of a customized development for the purposes of mapping the data legally required by the XML format and to be able to send the electronic document to the system of the tax authorities or a third party.

Duration: 24 weeks

TIME: 10 key users – Tigre – 04 Origen Consultants

Results

• Customer retains control over mappings
• Validates legal requirements, authenticity and the end-to-end data integrity.
• Offer compliance services such as delivery, long-term archiving, certificate management, etc.
• Country compliance

Functionality: SAP eDocument Framework

Benefits

• Consistency with each country fiscal standards / validation functions / unique communication platform / central data repository
• Native system integration / security / potential fiscal platform repository
• Centralization of data to deliver the legal/fiscal obligations
• Validation of electronic documents or e-Invoices

Autoneum Case
SAP Mexico Rollout Project with Mexico CFDI E-Invoice implementation

Situation:

Autoneum engaged with Origen to support a business requirement to form new legal companies in Mexico along with the configuration of SAP to match the new legal structure.  The main pain point were changes in Mexican tax laws that made it monetarily advantageous to have a physical presence in Mexico rather than to operate a shelter organization from the United States.  For that, 2 new Companies (one productive and the other services) were needed to be set-up in SAP with the correct structure to operate in Mexico including the e-invoice for Mexico requirement (CFDI).

Feedback from Autoneum:

• The Origen team was professional, knowledgeable and dedicated from all levels of the organization.
• Excellent knowledge of mexican localization for SAP
• Bilingual consultants (English-Spanish) was a key factor as the PAC only spoke Spanish and Automeum key users only spoke English
• Flexibility to help rework Autoneum’s staffing requirements after the blueprint phase and focus resources where needed.
• The leadership demonstrated by Origen project manager with Autoneum’s PAC helped to avoid problems and delays by managing meetings and tasks independently.

Results

The successful rollout of SAP with the integration described above allowed Autoneum to meet their customers’ demands without interruption as well as to report to the SAT and avoid any tax penalties.

Duration: 12 weeks

TEAM: 4 key users – Autoneum, 3 PAC’s consultants, 2 Origen Consultants + Project Manager

Functionality: Standard SAP localization + CFDI SAP Standard Solution

SAP AMS – Novus International Case

Novus Simplifies Compliance Using Fully Managed SAP AMS

Client:

Novus International

Challenge: Lack of overall compliance and operational support for Latin American operations, which led to challenges in the following areas:

• Management of day-to-day reporting and e-invoicing compliance needs
• Compliance with local standards and requirements
• Cultural and language barriers

Solution: Fully managed SAP AMS support with aligned functional/technical teams that are proficient in the latest SAP enhancements, technologies, and market processes to address Latin American Fiscal Reporting and E-Invoicing compliance needs.

Client Background: Novus International , a global leader in animal nutrition, is committed to supplying complete animal health and nutrition solutions to its more than 3,000 customers worldwide. Its operations include corporate offices, research and development laboratories, and manufacturing facilities in more than 35 countries, as well as smaller offices with field staff in an additional 60 countries.

Situation: Global SAP AMS support failed to provide an overall compliance and operational support for the client’s local operations in Latin America. It had a relatively small IT organization, and it became a challenge to manage its complex day-to-day reporting and e-invoicing compliance needs for their LATAM-based operations. It was also difficult to remain on top of compliance measures for each country where they operate, because their IT management and decision making was centralized out of St. Louis, MO. They had to overcome cultural and language barriers, which impacted their ability to make proactive decisions and align with a centralized Center of Excellence team based in the USA.

The Solution:

To simplify compliance management at its LATAM-based operations, Novus leveraged Origen’s expertise in SAP. Origen has been in partnership with them since 2010, providing the latter basic compliance support for its LATAM reporting needs (primarily the fiscal reporting needs for Brazil, Mexico, Peru, Chile, Colombia, Venezuela and Argentina), as well as support for the e-invoicing requirements for Brazil (the Nota Fiscal Electronica). Origen was initially introduced via a SAP recommendation and was selected primarily because of its distinct value proposition and ability to provide a comprehensive support model to maintain compliance for American MNC’s with Latin-based operations.

To completely fill the gaps, Origen provided the client with a fully managed SAP AMS support for its operations in Latin America. It also dedicated nearshore SAP support resources consisting of functional and technical teams that were proficient in the latest enhancements, technologies, and market processes available in SAP, with focus on Latin American Fiscal Reporting and E-Invoicing compliance. Origen’s team of experts worked closely with a Center of Excellence team at the client’s US headquarters to ensure operational excellence and compliance throughout the region.

The Benefits: 

By leveraging Origen’s fully managed SAP support services, Novus International was empowered to do the following:

• Efficiently prioritize and qualify requirements for on-going compliance based on the SAP Roadmap for country-specific localization
• Identify cost reduction measures
• Reduce software development and related costs
• Minimize day-to-day IT training costs
• Improve the overall quality and availability of information for enhanced daily business operations

If you want to see more details about this SAP AMS Origen Tech Success Case, please click the link below:

Baker Hughes Incorporated, Brazil

Top Oilfield Service Company Cuts Compliance Costs by redeploying SAP for their Brazil operations

Client:

Baker Hughes Incorporated, Brazil

Challenge:

Compliance issues due to outdated localization package, which exposed the firm to government fines and penalties for non-compliance, as well as high compliance management costs.

Solution:

Eliminate 3^rd party fiscal reporting solutions and redeploy a native SAP-based solution to accomplish the following:

• Implement Brazil localization package
• Migrate from TAXBRJ to TAXBRA
• Implement new bank interface
• Enable new GL activation

Client Background:

The client, Baker Hughes Inc., is a top-tier oilfield service company that has a century-long track record of delivering class-leading solutions to the global oil and gas industry with 46,000 employees in more than 80 countries worldwide. It has regional operations in North America, Latin America, Europe, Africa, Russia, Caspian, Middle East, and Asia Pacific.

Situation:

Baker Hughes’s fourteen operations in Brazil were confronted by compliance issues that exposed the local entity to government fines and penalties for not fully meeting Brazilian legal and statutory requirements. The company was compelled to update its localization package that was over 10 years old, had multiple integration points with 3^rd party fiscal solutions, and highly customized in SAP. Updating the localization package would reduce excessive manual intervention and workaround procedures that were error prone, time consuming, and costly.

This re-engineering initiative would provide a new system of record that would support local tax reporting and minimize SAP transaction codes customization. In fact, more than 2,000 SAP transaction codes related to Brazilian business process were customized to ensure compliance for the local entities. Furthermore, the client wanted to eliminate the increasing costs of additional software and maintenance, management of multiple vendors, and numerous integration points with local third-party local provider systems that were being used to manage Baker Hughes Brazil’s fiscal reporting environment.

The Solution:

Baker Hughes Brazil engaged Origen to assist them in upgrading their localization package and help streamline the technical landscape and alleviate non-compliance costs. Out of the many local SAP SI firms in Brazil that the client considered including WIPRO and INFOSYS, Origen was chosen primarily because of its in-depth SAP Brazil localization knowledge and intimate knowledge of the client’s business processes, which they had gained initially through an SAP AMS support contract. This made them uniquely qualified to address the challenges that Baker Hughes Brazil faced.

Origen engaged a combination of Senior SAP Resources and the SAP AMS support team to deploy the SAP “Best Practices” Brazil localization template for the Baker Hughes Brazil operation. Origen recommended a native SAP-based solution to handle the complex tax calculation, E-Invoicing requirement (SAP GRC NF-e), and Brazil fiscal reporting needs. Origen delivered all Fiscal and Statutory reporting needs of the client on a standard SAP solution framework.

The Benefits:

Using a native SAP-based solution to implement the localization package has resulted in the following advantages:

• A “re-engineered” solution built on native SAP that was fully compliant with local operational and statutory needs
• All local Fiscal and Statutory Reporting delivered on standard SAP using Origen Reporting Solution
• Enabled all tax compliance directly in SAP using the TAXBRA tax calculation engine from SAP
• Eliminated excessive manual intervention and workaround procedures that were error prone, time consuming, and costly to Baker
• Consolidated the ERP environment for Brazil operations on an SAP platform using Baker Hughes global template standards and standardized communication protocols and contracts in English for better management with Houston-based COE

If you want to see more details about this Origen Tech Success Case, please click the link below.